If you notice Facebook and Twitter deeply, many brands have jumped into these social networks to get in touch directly with their customers. Many brands like KFC, Cafe Coffee Day, Maruti Suzuki, Chevrelot and many companies have their own Official facebook fan page as well twitter page. They get in touch with customers directly, give them discount coupons and also solve problems. So how much does businesses spend on social media ? here is an interesting infographic about it. Click on the image to view in larger size.
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